About the Role:

Carbiz is looking for a proactive and organised Admin Assistant to support our Fleet and On-Hire teams. This is a great opportunity for someone looking to build their career in administration and operations within a fast-growing, people-first organisation.

In this role, you’ll play an important part in keeping day-to-day operations running smoothly through accurate data entry, document management, stakeholder communication, and administrative support. You’ll work closely with multiple departments across the business while receiving ongoing training, mentorship, and development opportunities.

Perks & Benefits:

• Convenient Location – < 10 mins walk from Mascot Station.

• Collaborative Team Culture – Thrive alongside driven, like-minded individuals.

• Employee Wellbeing Program – 24/7 access to mental health, safety and wellbeing support through Sonder.

• Team Celebrations – Monthly team lunches, birthday celebrations, and festive events.

• Study Assist Program – We’ll help fund your education while you grow your career!

• Exclusive Discounts – Special offers available through Employment Hero and Flare.

Key Duties & Responsibilities:

Responsibilities may include, but not limited to, the following:

• Support the Fleet Team with administrative tasks including toll and infringement nominations, email correspondence, and data entry

• Maintain accurate and organised customer, vehicle, and operational records across internal systems

• Monitor and maintain file hygiene, ensuring documentation is compliant and up to date

• Assist with inbound and outbound communication with customers, authorities, and external stakeholders

• Support the On-Hire Team by reviewing and cross-checking rental agreements and supporting documents for accuracy

• Update customer forms and hire documentation, ensuring consistency in formatting and information

• Identify and escalate discrepancies or missing information where required

• Scan, upload, and distribute documents through internal systems including Salesforce

• Provide general administrative and operational support across the business as needed

About You:

You thrive in a fast-paced environment where structure and consistency are key. Highly organised and detail-focused, you're at your best when managing high-volume and structured tasks. Whether it’s logging into multiple portals, managing a queue of customer enquiries, or maintaining accurate databases.

• Previous experience in administration, customer service, or operational support is preferred but not essential

• Strong organisational skills with high attention to detail

• Confident computer literacy and ability to learn new systems quickly

• Strong written and verbal communication skills

• Ability to manage multiple tasks in a fast-paced environment

• High level of accuracy with data entry and document management

• Professional, reliable, and proactive approach to work

• Experience with Salesforce or similar CRM systems is desirable but not essential

About Us:

Carbiz is proud to be a HRD 5-star employer of choice – 2025 & 2026. We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 12,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most.

By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

• Love what we do – Passion drives everything we deliver.

• Better than yesterday – Constant improvement is in our DNA.

• Win with trust – We lead with trust, reliability, and helpfulness.

• Collaborative core – We achieve more by working smarter together.

• Valuing people – We respect, develop, and reward our people.

Apply Now:

If you're a proactive and organised administrator looking to grow in a fast-paced business, we want to hear from you. Click APPLY and our Talent Team will be in touch.