• $50k-$60k Base + Super + APR + Bonus Incentives!
• Part-time & Full-time opportunities available!
• Collaborative team culture and surrounded by like-minded individuals!

Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives!

About Us:

Carbiz stands at the forefront of the accident management industry, simplifying the process of getting drivers back on the road after an accident. With over 7,500+ 5-star reviews, we’ve established ourselves as a trusted leader in providing like-for-like accident replacement vehicles. Our unwavering dedication to excellence has earned us accolades, including the Business Concept’s 'Automotive Awards 2023' and the Product Review 'Product Review 2023 & 2024' awards, reflecting our commitment to delivering top-tier products and services.

We nurture a team-first culture with boundless opportunities for advancement, driven by our core values:

• Love what we do - We are passionate about delivering for our customers, team, and partners every time
• Better than yesterday - We grow each day, learning from our experiences
• Win with trust - Lead the market by being trusted, reliable and helpful
• Collaborative core - Working smarter together
• Valuing people - We respect our people, encourage their development, and reward their performance

What’s in it for You:

• Great for University Students or school leavers looking to gain practical experience and launch their careers.
• Weekend shifts available with flexibility for students
• Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives.
• Ongoing training and development with continuous support and mentorship.
• A collaborative team environment with like-minded professionals.
• Access to novated lease options and the Flare Benefits program.
• Monthly team lunches and birthday celebrations.
• A vibrant workplace culture with frequent team events and celebrations.
• Study support program – Yes, we’ll pay YOU to further your education!

About the Role:

• Ensure prompt delivery of vehicles to clients, providing efficient and reliable service.
• Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
• Assist in coordinating vehicle logistics, ensuring seamless and efficient operations.
• Prepare vehicles for hire, including thorough detailing of both the interior and exterior.
• Support new client onboarding, ensuring they have all the necessary information and assistance.
• Experience the excitement of driving a variety of high-quality vehicles!

About You:

• Valid driver’s license with a clean driving record (Essential).
• Have capacity to work weekends if required.
• Strong communication skills to engage effectively with clients and colleagues.
• Self-motivated with strong time management skills, and the ability to thrive in a team environment.

Apply Now:

If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you!