• Full-time opportunities available!
• Additional earning potentials through various streams of bonus incentives!
• Enjoy the thrill of driving various high-quality vehicles!

Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives.

About Us:

Carbiz is an industry leader in all-in-one accident management service, streamlining the way people get back on the road after an accident. With over 7,500+ 5-star reviews from satisfied customers, we have established ourselves as a trusted provider of like-for-like accident replacement vehicles. Our dedication to excellence has been recognised by prestigious industry awards, including the Business Concept’s 'Automotive Awards 2023' and the Product Review 'Product Review 2023 & 2024' awards. These accolades highlight our commitment to delivering exceptional products and services to our customers.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

• Love what we do - We are passionate about delivering for our customers, team, and partners every time
• Better than yesterday - We grow each day, learning from our experiences
• Win with trust - Lead the market by being trusted, reliable and helpful
• Collaborative core - Working smarter together
• Valuing people - We respect our people, encourage their development, and reward their performance

Perks & Benefits:

• Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career.
• Flexible work arrangements – Carbiz operates 7 days p/w from 7:00am-9:00pm. We give you flexibility to choose your schedule! Work patterns include:
  • 40 hrs work week (Monday-Friday)
  • Weekend work available and flexible for students
• Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities and bonus incentives.
• Ongoing training, support, mentorship and opportunity for career development.
• Collaborative team culture and surrounded by like-minded individuals.
• Novated lease options including Flare Benefits program.
• Great workplace culture and team environment.
• Celebration of major events.
• Study assist program- that's right- we pay YOU to study!

About the Role:

• Deliver vehicles to clients, ensuring timely and efficient service.
• Provide top-notch customer service by addressing client inquiries, resolving issues, and ensuring satisfaction.
• Assist with the coordination of vehicle logistics, ensuring smooth and efficient operations.
• Prepare cars for hire, including thorough detailing of the vehicle's interior and exterior.
• Assist with the onboarding process for new clients, ensuring they have all the information and support they need.
• Enjoy the thrill of driving a variety of high-quality vehicles!

About You:

• Valid driver's license with a clean driving record (Essential).
• Prior background in customer service (Desirable).
• Strong verbal and written communication skills to effectively interact with clients and team members.
• Ability to work independently, manage your time effectively, and thrive in a team-based environment.

Apply Now:

If you, or anyone you know, are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you!