Customer Experience Representative
Eager to enhance customer satisfaction? Join our Customer Excellence Representative team and amplify your team's success! Apply now!
Join Our Winning Team and Ignite Your Career!
Ready to join a fast-growing industry leader and be part of an amazing team? We're seeking exceptional individuals with strong negotiation and relationship-building skills. At Carbiz, we prioritise your growth and development, offering comprehensive training and long-term career opportunities. Whether you're looking to build a fulfilling career or gain valuable administrative and phone experience, this is the place for you. Join us now and make a difference!
We value our employees and pride ourselves on training and developing our team. We welcome anyone looking to build a career!
Role:
- We have several work patterns available including;
- Opportunity to earn additional income based on your performance!
- Take inbound customer calls and partner referrals
- Liaise with insurers to confirm accident liability and policy obligations on a claim
- Make outbound calls to customers and stakeholders
- Work with our customers and insurers to make liability decisions
Qualifications, skills and experience:
- Previous experience in a customer focused role (however not necessary if you have the right attitude!)
- Ability to connect with customers and lead the conversation to the right solution.
- Strong analytical, negotiation and problem-solving skills.
- Excellent verbal and written communication
- Time management skills
What we offer you:
- Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities, bonus incentives- the list is endless!
- Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career!
- Novated lease options including Flare Benefits program
- Monthly office lunches and birthday celebrations
- Great workplace culture and team environment
- Celebration of major events
- Study assist program- that's right- we pay YOU to study!
- Department
- Assessments
- Role
- Customer Excellence Representative
- Locations
- Mascot
- Work Type
- Full time
Customer Experience Representative
Eager to enhance customer satisfaction? Join our Customer Excellence Representative team and amplify your team's success! Apply now!
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